PRIVACY POLICY

INTRODUCTION

Albatool Ltd. is a company incorporated in England and Wales with company number 06928269 and whose registered office is at  408 Edgware Road, London, W2 1ED

(hereinafter referred to as “Albatool Ltd.”, “we”, “us”, “our”).
Albatool Ltd. has developed this privacy policy to explain how we may collect, retain, process, share and transfer your personal data in relation to the services you receive through our website or app. This policy (together with our Terms and Conditions) constitutes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as “GDPR”) Albatool Ltd. is to be considered a data controller.

PRIVACY COMMITMENT

Albatool Ltd. is committed to protect the privacy of each and every customer that uses our website and app. As a Data Controller registered with the Information Commissioner’s Office (ICO), Albatool Ltd. has set out its privacy policy in accordance with the Data Protection Act 2018 and the GDPR to assure our customers that their privacy is safeguarded whenever they use our services.

PERSONAL INFORMATION COLLECTED

We collect various types of information depending on the products and services you request from us.
Personal information is usually collected from you through our registration process when you request for our products and services. This information is used to create your online profile and account with Albatool Ltd. Information may also be obtained about you from third-party reference sources for verification purposes.

SIGNIFICANCE AND USE OF INFORMATION COLLECTED

The Information collected helps Albatool Ltd. to provide and improved a better service for customers and for the other reasons listed below:

  • To periodically electronically verify your details with National and Credit agency databases
  • Providing a personalised service
  • Conducting market research surveys
  • Running competitions
  • Providing you with information about products and services we offer
  • Internal records keeping in accordance with the Financial Conduct Authority (FCA) regulations

Information obtained by Albatool Ltd. will not be disclosed to anyone, except as permitted or required by law.
We also use information in aggregate form to ensure that no individual user is identified. Information obtained is used to:

  • Build up marketing profiles
  • Aid strategic development
  • Manage our relationship with advertisers
  • Audit usage of the site and the app

We hereby do assure our customers that the Information obtained will not be sold or passed on to any person unless otherwise for the reasons listed above.

COOKIES

Albatool Ltd. uses cookies to identify customers and provide an efficient user friendly experience whenever you visit our website.

CUSTOMER REVIEWS

Customer reviews may be displayed on our website from time to time. Reviews will be displayed periodically with the consent of the satisfied customer. You can contact us at: info@al-batool.co.uk if you wish to update or delete your review.

SECURITY

To prevent unauthorised disclosure or access to your information, Albatool Ltd. has implemented strong physical and electronic security safeguards. Albatool Ltd. has robust security measures and controls in place to protect systems and data. Albatool follows stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018 and the GDPR.
Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

  • The right to be informed – You have the right to request whether we hold any information about you and what type of information and for what purpose
  • The right of access – The right to access what information we hold on you
  • The right to rectification – To correct any wrong data held on your profile
  • The right to erasure – You have the right to request a deletion of your data
  • The right to restrict processing – You have the right to object to any personal information we may process on you
  • The right to data portability – You have the right to object to any electronically structured profile which enables your data to be transferred in a useable format
  • The right to object – You have the right to withdraw your consent for the collection, processing and transfer of your personal data
  • Rights in relation to automated decision making and profiling – You have the right to object to automated decision making by profiling for you

Should you decide to exercise any of these rights, please do not hesitate to contact us via email at info@al-batool.co.uk

You are allowed to make these requests free of charge and we will do our possible best to reply to you within 30 days of receipt. However, your requests could attract charges if they found to be outside the scope of reasonable rights. We may also decline your request altogether if they are found to be very unreasonable.
For security reasons, we may need to ask you for some specific information related to your account to be sure we are giving this information to a rightful person. This is one of the steps we take to protect your privacy.

If for one reason or the other you are still dissatisfied with the information provided in response to your access request, you have the right to make an official complaint to the Information Commissioner’s Office (ICO) at ico.org.uk.

You can find a helpful format for such a complaint on the ICO website at ico.org.uk.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or via app. Please check back frequently to see any updates or changes to our privacy policy.

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